"Having just got back from a recent trip to the Yellowstone area, just wanted to compliment the service department. Breaking down isn't any fun and even worse when you are over 1000 miles from home. I was able to call and they verified that had the parts I thought i might need. After riding in 2 different tow trucks to get the bike to their shop about 3 pm, they had a open stop for me and they were able to verify that it was the stator that had gone bad. It was fixed and I was heading to a motel at 6 pm. 3 hours later. Couldn't have asked for any better customer service. Great job guys !!! Friendly people and did great."
Greg Love | New Hartford, IA
"One of the best HD dealerships I have ever been to. While riding back from the Black Hills, 6/28/14, my 2007 Ultra Classic stared to make a thrashing noise. I rode into your dealership and was greeted by Alex Stewart. He checked the bike and knew immediately what the problem was. Alex said a most wonderful statement. "I can have you back on the road by tomorrow". Alex arranged a ride for me to the La Quinta Hotel and had me picked up the next day. The bike and I made it home to Tacoma, WA without any further problems. Not only did Alex take good care of the bike and me, but the parts dept. came through by having the required parts in stock. What a team!. I wish your store and crew were in Washington State. Thank you very much for providing great customer service."
Jim Howe | Tacoma, WA
"I called to make an appointment for two tires. Got in the next morning. The service department could have sold me two tires, but showed me the rear tire still had a lot of life left. Great time waiting in the lounge and waling around the showroom."
Tim Countryman | Bozeman, MT
"A big thanks to Ty, Dave and Travis for fixing what the animal dealer in Western Mt couldn't. After only 3000 miles on a repair I took bike back to dealer because problem was still there and after a week in the shop got bike back and was told "we don't know top end would have to be torn down to explore, not sure if anything would be found." Talked to Ty about bikes problem and the recommended fix and they were dead on. Anymore service work I need will done here."
Greg Tollefson | Missoula, MT
"I would like to say that Jim and Josh and the rest of the crew at Yellowstone Harley do a great job and really treat you like family when you first walk in the door.They took care of me from the start and continue to do so after the sale.I will be a repeat customer for life .Thanks again .You guys are awesome."
Joel Pascall | Billings, MT
"Excellent sales and financing staff. There were no surprises and I was more than happy with the transaction and the bike when I left - cool people "
Tom | Chinook, MT
"I bought my first Harley from YHD and I want to tell you from the moment I walked in and probably did not look like a real customer the staff was incredible! This was an awesome experience and everyone there made me feel welcome and like family. WOW! Thanks to everyone, wouldn't be fair to name names but really from sales to parts to the shop guys and the ladies from the clothing THANK YOU!! Very cool experience!"
Gene Anaconda, MT |
"Thank You Josh and Kaes for going way above and beyond. I had a wonderful purchase experience. All my expectations were exceeded. Thanks again brothers."
Jason | Idaho Falls, ID |
"First time I stopped in I was having steering issues with a New 2013 Fatboy. Dan came out looked at it, told me I wasn't the first one to ever mention steering issues. was very upfront No dealer cover stories or insults to my intelligence stories. I was impressed. "been riding Harleys since 1971" Next trip was to Admit it to service dept. for breathing problems, a weak heart, and puking oil out of air cleaner. It was admitted, diagnosed, and fixed UNDER WARRANTY.. RUNS GREAT and Not one single part has fallen off or come loose in 10,000 miles. Bike had been to 3 other local dealerships prior to this. "Nightmare experiences most non yuppie riders experience" Bottom line Dealing with Dan,( who will be missed), Alex,Josh,Travis, Jim,Dave and all the floor staff has been excellent. I know no one Dealership can PLEASE everyone every-time. But this one has a lot more smiles then frowns.more I know those guys they do great work,, and not only in Montana,, Thanks Yellowstone Harley,, John Woolsey "
John | Deer Lodge, MT |
"Thank you all. If there was a standard on how Harley dealer need to be you would be on TOP. Maybe you could buy out billings Harley some day and give us a good rap"
Michael | Billings, MT