Yellowstone Harley-Davidson®
540 Alaska Frontage Road, Belgrade, MT, 59714, take Exit 298 or 299 off I-90
Careers

Careers

At Yellowstone Harley-Davidson, we are family.

A career here means being a part of one of the largest and most enthusiastic brands in the world.

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Service Department Operations: 

  • Provide prompt, dependable, high quality vehicle service to (internal & external) customers.
  • Ensure service department contributes an acceptable level of gross $ net profit. 
  • Maximize productivity levels of service technicians.
  • Ensure service personnel are alert, well trained, and available when needed. 
  • Review work-in-progress to ensure quality and timeliness. 
  • Occasionally assist technicians when they are having difficulty performing service work.
  • Make estimates for internal and wreck repairs.
  • Establish procedures to initiate and forward all customers paid, warranty and internal repair orders.
  • Develop procedures in conjunction with the Parts Manager that ensures a smooth flow of parts to Service Technicians during jobs. 
  • Become familiar and efficient with all phases of the computer system required for service and parts management. 
  • Ensure employees keep a clean, efficient, and orderly department. 

Customer Service:

  • Maintain a high degree of customer satisfaction. 
  • Greet customers immediately, in a courteous and friendly manner.
  • Handle customer complaints reasonably, showing empathy and a positive attitude and demonstrate our commitment to “Make Things Right”. 
  • Gain the trust and confidence of new customers when they are introduced to the service department. 
  • Give special attention to repeat orders to ensure the situation is corrected. 


  • Must have the ability to get along with a broad customer base.
  • Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
  • Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge.
  • Ability to look up parts and quote prices for parts using proper catalogs for a particular motorcycle.